The location is stunning, located on the beach and close to common areas and attractions.

Having a safe box, multi-channel TV and a mini fridge bar in our good sized room...

The cool flower market restaurant.

That there was diet beer in the all included, we have people that we like and unfortunately I could not take advantage of a crown light in the stay.

The staff is top-class and really engaged in making your stay nice. The room is well-appointed and a great size. There are nice views of the beautiful ocean. The hotel provides good service.

It's not all included: they charge the internet (U$ 100 for a week), very small beach and 75% of the chairs could not be used because they were intended for platinum passengers. Beach water isn't blue, it's brown. Administrative staff zero cooperation in solving problems

The attention of the staff was excellent, the food super rich, the cleanliness, the nice pools!

The old rooms, which do not include transportation to the airport, wifi and there is no late check out, I felt I was charged for everything

The breakfast offered a variety of delicious options like fruit juice, fruit, eggs, meats, and hot waffles. The staff was attentive and provided extra services like turndown service, wake-up calls, all at no additional cost. The hotel's location was fantastic, close to popular attractions such as Tulum, Cancun, Puerto Morelos, Playa Del Carmen, and Cozumel.

The attention of the staff is excellent in every sense, the food is delicious,

The beach is too rocky, the main pool being repaired and a restaurant being remodeled, tractors passing by the beach due to the construction of the new buildings of the complex.

Elegant atmosphere, tasty and very very good breakfast with omelets and fruits, for example. Location just next door to different attractions, Puerto Morelos, and the amazing coral reef. Also, close to the Marina.

Great service and delicious breakfasts here. The staff really pay attention to you, and the location is awesome. Plus, the airport is just 19 miles away, so it's super easy to get to. 🌴

The treatment of personnel and services in general. The pools. Restaurants

The beautiful beach but the sea is full of stones and seaweed.

The breakfast here is delicious with a variety of fruit juices and oatmeal, you won't be disappointed. Rewritten: the breakfast is so yummy with a great selection of fruit juices and oatmeal, you won't be let down.